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All the appointments you have booked will appear in this section.
Here, you can view detailed information about each appointment — including the date, treatment coverage, clinic name, and the QR code used for check-in when you arrive at the clinic.

a) Upcoming Appointments List #

On the main Appointment page, you will see a list of your upcoming appointments.

Each appointment has a colored bar on the left side that indicates its status:

• Orange Bar → Waiting for Confirmation
  • Your appointment has been submitted to the clinic but has not yet been accepted or declined.
• Blue Bar → Confirmed
  • The clinic has confirmed your appointment. You can visit the clinic according to the scheduled time.

b) Appointment Options Menu #

On the right side of each appointment, you’ll find a three-dot menu (⋯) that contains the following options:

• Open in Uber – Redirects you to the Uber app for navigation to the clinic.
• Add to Calendar – Adds your appointment to your personal calendar.
• Cancel Appointment – Cancels the selected appointment.

c) Appointment QR Code #

Also on the right side, there is a QR Code icon.
Tap this icon to open a pop-up window showing the QR code for clinic check-in.

Tip: You can save this QR code to your Apple Wallet for quick and easy access anytime.

d) Canceling an Appointment #

You can cancel an appointment at any time — whether it is still Waiting for Confirmation or already Confirmed.

To cancel:

• Tap the three-dot menu (⋯) on the main appointment list, or
• Open the Appointment Detail page and tap Cancel Appointment there.

e) Appointment Detail #

Tap any appointment from the list to open its Appointment Detail page.

Here you can view:

• Complete appointment details
• Clinic and treatment information
• Payment options

This page also includes a Prepaid button if your appointment is eligible for advance payment.

f) Prepaid Appointment #

You can only make a Prepaid Appointment once your booking has been confirmed by the clinic.

• Payments are processed securely via the Stripe portal, using any available payment method offered there.
• You may also choose to pay partially or fully using your accumulated Points. To learn more about points, refer to the Points Guide.

Once the payment is successful:

• You will receive an email notification confirming your payment.
• You can then visit the clinic without needing to make any further payments on-site.

Tips:

• Save your QR code to Apple Wallet for faster check-in at the clinic.
• You can use your points to partially or fully pay for an appointment.
• If your plans change, cancel early to free the slot for other patients.