Create Appointment
  • 23 Oct 2021
  • 4 Minutes to read
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Create Appointment

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Article Summary

Create Appointment

Follow the below instruction on each section to create an appointment successfully.
1. On the iSmartOfficeTM Patient Web Homepage, look for Find My Clinic section
2. There are several data that you need to input: Appointment Date, Add Service / Treatment, Define Search Filter Parameter, Set Max Budget & Set Zip Code
3. By defining all those data, iSmartOfficeTM Patient Web can help you find a clinic that most suit of what you needed


Select Appointment Date

1. First you need to select Appointment Date to create an appointment
2. Click on Select date next to the Date column to select the appointment date. It will show a calendar
3. Select appointment date on the calendar

4. Next step is Add Service(s)/Treatment(s)


Add Service / Treatment

1. After adding the Appointment Date you need to define your service(s) / treatment(s) that you are looking for
2. iSmartOfficeTM Patient provides two methods to produce service(s)/treatment(s) code that will be used to find a clinic, using a questionnaire and dental assessment module 
3. Please read Dental Assessment > section Create Appointment using Assessment Result in this online documentation to produce service(s)/ treatment(s) using a real-time AI-based dental needs assessment powered by DigiBrain4TM
4. In this section we are going to use the questionnaire module
5. Click on the Add button next to the Service column to select service(s)/treatment(s). It will open a questionnaire page that will guide you to produce the service(s)/treatment(s) you need
6. Fill up the questionnaire until you get the service(s)/treatment(s) code
7. Click the Back button to go back to the previous page
8. Click Next button to go to the next page until you get the service(s)/treatment(s) code



9. The Service column will be filled by service/treatment code(s) based on your completed questionnaire
10. Click the Clear button to clear the existing service/treatment code(s)
11. Click Add button to add additional service(s)/treatment(s)

9. Next step is to Define the Search Filter Parameter


Define Search Filter Parameter

1. After adding Service(s)/Treatment(s) you need to define your search filter parameter to refine the clinic search result
2. Click on the white button next to Filter by (Radius or Distance) column to select search filter parameter. iSmartOfficeTM Patient Web provided several search filter parameter: Radius or Distance (default selection), Price Range, Facility Review, Type of Provider, Staff Review, Years of Experience, After Treatment Review, Overall Satisfaction, Treatment Coverage, and Google Review
3. Select one or more parameter as you need
4. click Select all to select all parameter, or click Clear all to clear all parameter


5. Next step is Set Max Budget


Set Max Budget

1. After adding the Search Filter Parameter you can to set your max budget to refine clinic search result based on the maximum budget you want
2. You can choose to enable or disable this feature by clicking on No or Yes next to the Set Max Budget column
3. Leave it No if you don't want to set your max budget for the clinic search result
4. Click Yes if you want to set your max budget for the clinic search result. Then type your max budget nominal next to it

5. Next step is Set Zip Code


Set Zip Code 

1. After adding Max Budget you can set zip code to narrow down the clinic search area by zip code
2. You can choose to enable or disable this feature by clicking on No or Yes next to the Set Zip Code column
3. Leave it No if you don't want to set zip code for the clinic search result
4. Click Yes if you want to set zip code for the clinic search result. Then type the zip code next to it

5. Next step is to click the Search Now button to search clinic based on information that you added


Search Clinic Result

1. After adding all information to the above section, click Search Now button to iSmartOfficeTM Patient Web engine begin search clinic based on it
2. Clinic search results will be listed under the Available Clinic section. It's divided into the Discount and Regular slot tab

3. iSmartOfficeTM Patient offers you to get more advantages in clinic booking, which are divided into 2 (two) types of slot, Regular Slot and Discounted Slot
4. Clinic is able to announce their Regular Slot with the normal price of treatment provided or the Clinic is able to announce their low hour of daily operational schedule with discounted treatment offers, Discounted Slot
5. It is to make you feel more comfortable to use the service of the clinic, not only depends on the clinic schedule but also the treatment price
6. Next step is Book the Appointment


Book the Appointment

1. Based on the clinic search result above, select your preference clinic and click 'Book Now' to set up the appointment
2. If you are not logged in, you will be redirected to the Login page
3. After you are logged in select your preference hour then click Book Now button to book the appointment based on your preference hour
4. Or you can click Cancel to go back to the previous page

5. Below is the notification page that your appointment request has been raised
6. You also will receive an email notification for appointment request

7. All steps in order to create an appointment is complete
8. You can go to the Appointment page to see your appointment status while waiting for clinic approval