{"id":371,"date":"2024-05-12T23:19:19","date_gmt":"2024-05-13T04:19:19","guid":{"rendered":"https:\/\/help2.ismartoffice.ai\/?post_type=docs&#038;p=371"},"modified":"2024-05-30T07:55:52","modified_gmt":"2024-05-30T12:55:52","password":"","slug":"i-can-not-remember-the-username-i-used","status":"publish","type":"docs","link":"https:\/\/help.ismartoffice.ai\/?docs=i-can-not-remember-the-username-i-used","title":{"rendered":"I Can Not Remember the Username I Used"},"content":{"rendered":"\n<ul class=\"wp-block-list\">\n<li>Use your account email address and password to log into iS<a href=\"https:\/\/twitter.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">martOffice<\/a>\u2122\u00a0for Clinic (link to\u00a0<a href=\"https:\/\/clinic.ismartoffice.ai\/\">https:\/\/clinic.ismartoffice.ai\/<\/a>)<\/li>\n\n\n\n<li>If your password is not working,&nbsp;<a href=\"https:\/\/twitter.com\/account\/begin_password_reset\" target=\"_blank\" rel=\"noreferrer noopener\">request a new password<\/a>&nbsp;by entering your email address in our reset form.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"431\" height=\"240\" src=\"https:\/\/help2.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-1613983926156.png\" alt=\"\" class=\"wp-image-1482\" srcset=\"https:\/\/help.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-1613983926156.png 431w, https:\/\/help.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-1613983926156-300x167.png 300w\" sizes=\"(max-width: 431px) 100vw, 431px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"429\" height=\"221\" src=\"https:\/\/help2.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-1613983952609.png\" alt=\"\" class=\"wp-image-1483\" srcset=\"https:\/\/help.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-1613983952609.png 429w, https:\/\/help.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-1613983952609-300x155.png 300w\" sizes=\"(max-width: 429px) 100vw, 429px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click the \u2018Send Reset Link\u2019 button to get the new password on email.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"429\" height=\"219\" src=\"https:\/\/help2.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-1613983986614.png\" alt=\"\" class=\"wp-image-1485\" srcset=\"https:\/\/help.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-1613983986614.png 429w, https:\/\/help.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-1613983986614-300x153.png 300w\" sizes=\"(max-width: 429px) 100vw, 429px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Email received with Link to reset the password.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"417\" height=\"197\" src=\"https:\/\/help2.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-1613984026073.png\" alt=\"\" class=\"wp-image-1486\" srcset=\"https:\/\/help.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-1613984026073.png 417w, https:\/\/help.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-1613984026073-300x142.png 300w\" sizes=\"(max-width: 417px) 100vw, 417px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enter the new password and confirm the password in the form.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"426\" height=\"138\" src=\"https:\/\/help2.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-1613984074094.png\" alt=\"\" class=\"wp-image-1487\" srcset=\"https:\/\/help.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-1613984074094.png 426w, https:\/\/help.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-1613984074094-300x97.png 300w\" sizes=\"(max-width: 426px) 100vw, 426px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/cdn.document360.io\/3af9460d-6c13-46d7-8f5c-e281d7748fcb\/Images\/Documentation\/image-1613984091029.png\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reset Password changed successfully.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"422\" height=\"231\" src=\"https:\/\/help2.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-1613984119688.png\" alt=\"\" class=\"wp-image-1488\" srcset=\"https:\/\/help.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-1613984119688.png 422w, https:\/\/help.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-1613984119688-300x164.png 300w\" sizes=\"(max-width: 422px) 100vw, 422px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If our system cannot find your email address, you may be entering the wrong one.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[31],"doc_tag":[],"class_list":["post-371","docs","type-docs","status-publish","hentry","doc_category-iso-clinic-faq","entry"],"year_month":"2026-04","word_count":91,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"administrator","author_nicename":"administrator","author_url":"https:\/\/help.ismartoffice.ai\/?author=1"},"doc_category_info":[{"term_name":"iSmartOffice\u2122 Clinic FAQ","term_url":"https:\/\/help.ismartoffice.ai\/?doc_category=iso-clinic-faq"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/help.ismartoffice.ai\/index.php?rest_route=\/wp\/v2\/docs\/371","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.ismartoffice.ai\/index.php?rest_route=\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.ismartoffice.ai\/index.php?rest_route=\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/help.ismartoffice.ai\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.ismartoffice.ai\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=371"}],"version-history":[{"count":3,"href":"https:\/\/help.ismartoffice.ai\/index.php?rest_route=\/wp\/v2\/docs\/371\/revisions"}],"predecessor-version":[{"id":1489,"href":"https:\/\/help.ismartoffice.ai\/index.php?rest_route=\/wp\/v2\/docs\/371\/revisions\/1489"}],"wp:attachment":[{"href":"https:\/\/help.ismartoffice.ai\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=371"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/help.ismartoffice.ai\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_category&post=371"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.ismartoffice.ai\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_tag&post=371"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}