{"id":103,"date":"2024-05-07T22:14:15","date_gmt":"2024-05-08T03:14:15","guid":{"rendered":"https:\/\/help2.ismartoffice.ai\/?post_type=docs&#038;p=103"},"modified":"2024-05-28T02:51:59","modified_gmt":"2024-05-28T07:51:59","password":"","slug":"profile-2","status":"publish","type":"docs","link":"https:\/\/help.ismartoffice.ai\/?docs=profile-2","title":{"rendered":"Profile"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Profile Overview<\/h3>\n\n\n\n<p>As Patient, you can easily manage your profile. \u00a0It available in iSmartOffice\u2122\u00a0Patient Web and will be listed under the Profile menu.<br>Your general information will be listed under Profile > General menu.<br>Your address information will be listed under the Profile > Address menu.<br>Your insurance information will be listed under the Profile > Insurance menu.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"496\" src=\"https:\/\/help2.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/profile-1024x496.jpg\" alt=\"\" class=\"wp-image-675\" srcset=\"https:\/\/help.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/profile-1024x496.jpg 1024w, https:\/\/help.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/profile-300x145.jpg 300w, https:\/\/help.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/profile-768x372.jpg 768w, https:\/\/help.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/profile.jpg 1362w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Manage Profile<\/h3>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"patient-general-information\">Patient General Information<\/h2>\n\n\n\n<p>You can find your general information on the General page under the Profile menu.<br>1. Go to the General page under the Profile menu<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"768\" height=\"557\" src=\"https:\/\/help2.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-773.png\" alt=\"\" class=\"wp-image-676\" srcset=\"https:\/\/help.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-773.png 768w, https:\/\/help.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-773-300x218.png 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/figure>\n\n\n\n<p>2. Please complete your general information by filling up all required information on the General Information page<br>3. Click Save &amp; Next button to save the data and open the Address page<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"ismartofficetm-patient-points\">iSmartOffice\u2122\u00a0Patient Points<\/h2>\n\n\n\n<p>1. There is a Point system in iSmartOffice\u2122\u00a0Patient Web and Mobile apps<br>2. As a patient you will get a point reward every time you complete an appointment. An additional reward point will be given every time you rate the completed appointment<br>3. For now you can use your points for purchasing Best Deals and paying your prepaid appointment<br>4. You can find your point reward on the General page<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"232\" src=\"https:\/\/help2.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-735-1024x232.png\" alt=\"\" class=\"wp-image-678\" srcset=\"https:\/\/help.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-735-1024x232.png 1024w, https:\/\/help.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-735-300x68.png 300w, https:\/\/help.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-735-768x174.png 768w, https:\/\/help.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-735.png 1282w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"patient-address\">Patient Address<\/h2>\n\n\n\n<p>You can find your address information on the Address page under the Profile menu.<br>1. Go to the Address page under the Profile menu<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"354\" src=\"https:\/\/help2.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-907-1024x354.png\" alt=\"\" class=\"wp-image-679\" srcset=\"https:\/\/help.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-907-1024x354.png 1024w, https:\/\/help.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-907-300x104.png 300w, https:\/\/help.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-907-768x265.png 768w, https:\/\/help.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-907.png 1256w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>2. Please complete your address information by filling up all required information on the Address page<br>3. Click Save &amp; Next button to save the data and open the Insurance page<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"patient-insurance\">Patient Insurance<\/h2>\n\n\n\n<p>You can find your insurance information on the Insurance page under the Profile menu.<br>1. Go to the Insurance page under the Profile menu<br>2. There is 2 section: Claim Form &amp; Insurance Info section<br>3. You can download available fill-able claim form under the Claim Form section<br>4. Fill your email on the provided column and click the Send button. iSmartOffice<sup>\u2122<\/sup>\u00a0Patient Web will send all available insurance forms to your email<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"921\" height=\"520\" src=\"https:\/\/help2.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-363.png\" alt=\"\" class=\"wp-image-680\" srcset=\"https:\/\/help.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-363.png 921w, https:\/\/help.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-363-300x169.png 300w, https:\/\/help.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-363-768x434.png 768w\" sizes=\"(max-width: 921px) 100vw, 921px\" \/><\/figure>\n\n\n\n<p>5. Please complete your insurance information by filling all the required information under the Insurance Info section<br>6. Then click Save and Update button to save and update your insurance information<br>7. Click the Delete button next to the existing insurance name on the list to remove the insurance information<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"131\" src=\"https:\/\/help2.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-276-1024x131.png\" alt=\"\" class=\"wp-image-681\" srcset=\"https:\/\/help.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-276-1024x131.png 1024w, https:\/\/help.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-276-300x38.png 300w, https:\/\/help.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-276-768x98.png 768w, https:\/\/help.ismartoffice.ai\/wp-content\/uploads\/2024\/05\/image-276.png 1147w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Profile Overview As Patient, you can easily manage your profile. \u00a0It available in iSmartOffice\u2122\u00a0Patient Web and will be listed under the Profile menu.Your general information will be listed under Profile > General menu.Your address information will be listed under the Profile > Address menu.Your insurance information will be listed under the Profile > Insurance menu. Manage Profile Patient General Information You can find your general information on the General page under the Profile menu.1. Go to the General page under the Profile menu 2. Please complete your general information by filling up all required information on the General Information page3. Click Save &amp; Next button to save the data and open the Address page iSmartOffice\u2122\u00a0Patient Points 1. There is a Point system in iSmartOffice\u2122\u00a0Patient Web and Mobile apps2. As a patient you will get a point reward every time you complete an appointment. An additional reward point will be given every time you rate the completed appointment3. For now you can use your points for purchasing Best Deals and paying your prepaid appointment4. You can find your point reward on the General page Patient Address You can find your address information on the Address page under the Profile menu.1. Go to the Address page under the Profile menu 2. Please complete your address information by filling up all required information on the Address page3. Click Save &amp; Next button to save the data and open the Insurance page Patient Insurance You can find your insurance information on the Insurance page under the Profile menu.1. Go to the Insurance page under the Profile menu2. There is 2 section: Claim Form &amp; Insurance Info section3. You can download available fill-able claim form under the Claim Form section4. Fill your email on the provided column and click the Send button. iSmartOffice\u2122\u00a0Patient Web will send all available insurance forms to your email 5. Please complete your insurance information by filling all the required information under the Insurance Info section6. Then click Save and Update button to save and update your insurance information7. Click the Delete button next to the existing insurance name on the list to remove the insurance information<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[13],"doc_tag":[],"class_list":["post-103","docs","type-docs","status-publish","hentry","doc_category-patient-web","entry"],"year_month":"2026-05","word_count":355,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"administrator","author_nicename":"administrator","author_url":"https:\/\/help.ismartoffice.ai\/?author=1"},"doc_category_info":[{"term_name":"iSmartOffice\u2122 Patient Web","term_url":"https:\/\/help.ismartoffice.ai\/?doc_category=patient-web"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/help.ismartoffice.ai\/index.php?rest_route=\/wp\/v2\/docs\/103","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.ismartoffice.ai\/index.php?rest_route=\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.ismartoffice.ai\/index.php?rest_route=\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/help.ismartoffice.ai\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.ismartoffice.ai\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=103"}],"version-history":[{"count":3,"href":"https:\/\/help.ismartoffice.ai\/index.php?rest_route=\/wp\/v2\/docs\/103\/revisions"}],"predecessor-version":[{"id":682,"href":"https:\/\/help.ismartoffice.ai\/index.php?rest_route=\/wp\/v2\/docs\/103\/revisions\/682"}],"wp:attachment":[{"href":"https:\/\/help.ismartoffice.ai\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=103"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/help.ismartoffice.ai\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_category&post=103"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.ismartoffice.ai\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_tag&post=103"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}